Hiring For senior technical support Representative ( 1-5 yrs )
☞ Ignites Human Capital Services Pvt Ltd.
전망: 107
갱신일: 06-05-2024
위치: Pune Maharashtra Chennai Tamil Nadu Bengaluru / Bangalore Karnataka
범주: 컨설팅 / 고객 서비스 생산/조작
산업: BPO Call Centre
수평: Associate/Senior Associate -(Technical)
직업 종류: Full Time, Permanent
봉급: ₹ 2,75,000 - 3,75,000 P.A.
경험: 1 - 6 years
작업 내용
We Are Hiring for IT SERVICE DESK / senior technical support engineer ( voice )
Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 0- 6 years
Age Criteria -: 18 -35 years
Salary ( Bangalore upto 4.7L, Pune- 3.8L, Chennai - 4L )
Shifts: Rotational
Location- Pune, Bangalore, Chennai
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
- Handling escalations and complex queries.
- Manage large amounts of emails, chats & calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
- Higher Secondary(12th Pass) / Any graduates
Language:
- English (Required)
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
EMAIL-swathi@ignites.in
NOTE: - Please call or whatsapp Huda @ 7795311104 / swathi@ 7848820045and schedule your telephonic interviews !!
!!!Thanks & Regards HR TEAM!!!
마감 시간: 20-06-2024
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