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작업 내용

  • The Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. The housekeeping manager must be fair and just in any staff disciplinary actions in accordance to the hotel registered staff manual.
  • Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
  • Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
  • Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
  • Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals.
  • Liaise with F&B to ensure room occupancy meets the preparation
  • Ensure there is management support and presence visible on Housekeeping during key times throughout the day.
  • Daily room and public area check should ensure accuracy in the standard
  • Establish in conjunction with the General Manager financial performance targets for revenue, expenditure and ensure department achieves these targets.
  • Develop working plans to meet targets; compare actual achievements against targets periodically; take necessary corrective action if not on target.
  • Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.
  • To plan and organize regular departmental training for all staff, especially new staff, paying particular attention to courtesy, efficiency, service standards, hygiene & grooming, diplomacy and job knowledge and skills.
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마감 시간: 20-06-2024

무료 후보 신청 클릭

대다

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