ICA Career

☞ Agilent Technologies

전망: 106

갱신일: 06-05-2024

위치: Manesar Haryana

범주: 다른

산업: Research Biotechnology

수평: Entry level

직업 종류: Full-time

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작업 내용

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

We are looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based in the United States while working with an internal team spread across the globe. This is a complex job that requires excellent communication and organization skills. Your primary responsibility will be creating sales quotes but you will be expected to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.

Task & Responsibilities

Scheduler for Americas Scheduling Organization.

Ensure the District Preventative Maintenance call are scheduled proactively and escalate issues/concerns on a timely manner to Lead/supervisor.

Evaluates customer service assignments and determines actions required.

Solves process problems which requires customer service knowledge

Ensure quality is maintained at the highest level. Performs quality audit for the territory.

Bachelor’s degree or master’s from recognized University.

Typically minimum of 3 years relevant experience for entry to this level.

Excellent English communication skills, both verbal and written

Requires high level of responsibilities and accountabilities, high level of quality and flexibility

Requires complete understanding of general and technical aspects of job.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
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마감 시간: 20-06-2024

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