Infra Enterprise Services/IT Infrastructure Delivery

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

Why join us?

Enterprise Services are an engineering-led IT team that aims to provide world-class infrastructure services to colleagues and customers. We provide and support many of the Bank’s most critical infrastructure services across numerous technology stacks. We are passionate about providing high-quality, automated and self service solutions to our customers.

The Opportunity:

• Purpose of the job is to lead an engineering team to provide automated solutions of the various engineering offerings, led by example in delivering high-quality automated solutions that adhere best practices to SDLC: Code, review, prototyping, multiple-level testing.
• Ensuring deliverables as per standards and quality in agreed schedule, review & documentation of processes, tasks as applicable.
• Collaborate and communicate with business stakeholders and other DevOps teams
• Working with an Agile mentality, rapid delivery iterated with features and components through the solution development lifecycle

What you’ll do:

• Subject Matter Expertise input to the requirements elaboration process, supporting Cross Functional Teams with data, technical and competitor insight and industry best practice.
• Full participation in agile sprints (daily scrums, spring planning, reviews and retrospectives) through co-location with Scrum Master, Technical Lead, and clear articulation of product vision and direction.
• Develop strong working relationships with market stakeholders across the globe to understand the local product, regulatory and competitive environment in order to design this into global requirements
• Provide effective direction for other departments as assigned. Responsibilities to be determined may include areas relating to legal, support functions, and any other utility administration
• To lead development of local initiatives underpinning any behavioral/ cultural/ leaderships changes required to support the sustainable delivery of change by authentically engaging a diverse group of stakeholders to deliver at pace
• Encourage and enable productive teamwork and matrix working, by demonstrating a collaborative approach and challenging actions and behaviors that are not consistent with HSBC’s diversity policy and/or the best interests of the business and its customers
• To undertake any ad hoc request as required
• The Full Stack Engineering Job is responsible for providing thought leadership and working across the Technology
• Delivery Lifecycle including inception, construction, testing, release and on-going management of a product or service in a pod within a technology team.
• Will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing and operational support.
• Will work within and across pods as needed to drive delivery and promote best practice by example. Contribute to architectural decisions within their domain and across functions.
• This role will carry out some or all of the following activities:
• Provide technical leadership across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities typically being deployed to resolve the most challenging and/or impactful projects or deliveries
• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction.
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data.
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge.
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.