Openings For Workflow Coordinator ( PowerPoint Presentation )

☞ Williams Lea

전망: 111

갱신일: 06-05-2024

위치: Ernakulam / Kochi / Cochin Kerala

범주: 컨설팅 / 고객 서비스 생산/조작

산업: Analytics KPO Research

수평: Associate/Senior Associate -(NonTechnical)

직업 종류: Full Time, Permanent

봉급: ₹ 8,00,000 - 11,00,000 P.A.

경험: 6 - 11 years

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작업 내용

Greetings from Williams Lea!


Looking for candidates with very good PowerPoint presentation experience and who are currently doing the following tasks given below:

Overview of the role:

You will be responsible for working closely with the rest of the team on a daily basis, and would be reporting to the Client Manager on a daily deliverables. Job role involves project workflow and global workflow coordination and management. You will be an integral link between the DS / PC group and the client (job submitters), on all aspects of communication over telephone / email.

Position summary:

Should have prior experience or good understanding in

  • Job queue monitoring and management
  • Job review and estimation skills of presentations and creative requests
  • Communication with client over email and telephone
  • Capacity management / shift allocation and planning
  • Job allocation to processing members (operators / editors / proof readers)
  • Deadline management which includes managing wait times and turnaround times (TAT)
  • Handled technical queries pertaining to the jobs or MS Office
  • Worked on MIS s and reports related to the process handled
  • Support Operations with other performance metrics like quality of work, efficiency of production
  • Should have prior experience in interacting with direct clients along with having some exposure to Onsite / Offshore working models
  • Interaction with clients in terms of understanding the job, assessment of complexity and time negotiations on job to job basis
  • Performance monitoring and feedback to be provided to the managers
  • Handled training programs to help build better soft skills, MS office and other technical training

Hours of work:

  • Willingness to work on day & night shifts (9 hours) on a rotation / continuous basis
  • Flexibility to work on demand as per operational requirements
  • Adaptable to work on Saturdays and Sundays, or on holidays


Suitable candidates send their CVs to Merin.B@Wlt.Com / 7358789659 for further process.

Work Location: Cochin



Required Candidate Profile:

Self starter, proactive & assertive
Presenting skills and MI preparation
Team player and good interpersonal skills
Strong organizing skills with good ability to multi-task
Ability to work under pressure and deliver accurately on time
Excellent command over English language - spoken and written

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마감 시간: 20-06-2024

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