Operation Risk - Credit Cards & Retail Asset - MNC Banking

작업 내용

Roles and Responsibilities

Following are the key deliverables/tracks for the role:

1) Act as the Retail Assets and Credit Card Unit Operations Risk Manager, managing operational

risks & events:

a) Enhance risk governance at CBG India by facilitating various Committees within the unit

and providing due representation in governance committees across the bank.

b) Ensure timely implementation of operational risk policies, standards and guides

c) Develop and ensure timely implementation of unit specific operational risk policies,

standards and procedures

d) Review and ensure approvals are obtained for deviations from corporate operational risk

policies and standards

e) Co-ordinate audit and regulatory inspections

f) Ensure timely reporting of Ops risk events and the completeness and correctness

reporting being done in accordance with Groups reporting and classification standards

g) Reviewing & providing advisory guidance on the appropriateness of risk mitigating

measures/plans

h) Analyzing and reporting operational risk events, loss trends and root cause to CBG/ SU

management and relevant risk and control committees.

i) Key Risk Indicators monitoring.

• Periodic review of the unit specific KRIs/ Common KRIs in consultation with BU/ SU

Head.

• Analyse and monitor the KRI data and trends.
• Highlight KRI trends and issues/ exceptions to BU/ SU mgmt and relevant risk and

control committees and forums

j) Risk and Control Self Assessment

• Identify/update the scope of RCSA to be completed for CBG India.
• Plan and implement the RCSA program across all areas within CBG
• Provide guidance on identifying and assessing inherent/net/residual risks and

aligned internal controls

• Validate RCSA against actual risk event losses, KRI trends, audit and regulatory

inspections

k) Governance of Ecosystem Partners

• Facilitate the Outsourcing Risk Review with the control teams including ISS,

Operations, Technology, Audit, GPS, Risk, Legal and Compliance

• Facilitate the assessment process required for Outsourced Service Providers with

the Ecosystem partners and the control teams

l) Product/ Process Risk reviews

• Facilitate NPA review and approval process for Retail Assets and Credit Cards within

the Country and Regional stakeholders

• Review of periodic Product releases
• Identification and running of theme based reviews of the processes from Controls

perspective

m) Business Risk Management

• Identification of Legal and Compliance risks, mitigants and residual risks in co-

ordination with the business & operations teams, and facilitate the process of risk

acceptance.

• Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance

and communications.

• Facilitate the business and operations team in establishing the risk framework for

Retail Assets and Credit Cards and ensuring timely closures.

n) Pro-active audits to ensure the best possible audit rating

• Liaise with the Audit team for establishing a risk based audit approach.
• Co-ordinate with the audit team for assessments. Close monitoring & tracking on

audit issues.

o) Business Continuity Management

• Ensure timely implementation of BCM policies and standards
• Ensure timely reporting/ escalation of incidents causing disruptions to the business
• Highlight key BCM issues to unit mgmt and track action plans to closure

p) Stakeholder & talent management

• Timely identification of resource requirements and onboarding + retention of selected

team

• Manage & supervise team, maintaining team productivity and motivation levels
• Creating knowledge depth in the team by regular training & knowledge assessments,

upskilling to aid in business continuity

• Constant compliance to laid down training & certification requirements
• Maintaining professional & cordial working relationships with various business and

support functions

Desired Candidate Profile

Perks and Benefits