Perimeter SME

☞ Maersk

전망: 106

갱신일: 06-05-2024

위치: Pune Maharashtra

범주: 첨단 기술 기계 / 기술 제약 / 화학 / 바이오 테크 유지 운송 / 물류 / 창고 서빙 / 클리너 / 가정부 PG / PB / 리셉션 행사

산업: Transportation Logistics

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작업 내용

Pick a point on the globe, and Maersk won’t be far away. With 90% of global trade carried by sea, there is a high chance that the shoes on your feet or the phone in your pocket travelled to you on a Maersk vessel. Would you like to be part of a team that impacts the daily lives of people in every corner of the world? Then keep reading

In 2016 Maersk embarked on a transformational journey to become the global integrator of container logistics. Every day we continue to deliver on our vision to connect and simplify our customers’ supply chains while living our mission of facilitating global trade.

We offer

SOE delivers IT infrastructure and application services to Maersk brands. Within the Network & Enterprise Voice team there is an opening for a LAN & Perimeter SME.


Key responsibilities

PURPOSE OF ROLE:

SOE delivers IT infrastructure and application services to Maersk brands. Within the Network & Enterprise Voice team there is an opening for a LAN & Perimeter SME.

The technical SME will be responsible for the following (note this list is not exhaustive):

  • 3rd/4th level technical support for complex incidents.
  • Coaching/training of junior technical staff.
  • Ensure reason for outages are fully understood
  • Drive technical problem management activities
  • Where required help educate third party supplier technical resources to facilitate long term incident management improvements
  • HLD and LLD design reviews and approvals
  • Ensure the environment remains standard and in line with HLD’s and LLD’s
  • Deliver and support Change Management activities
  • Ensure received services are fit for purpose, complete with relevant technical artefacts and SOP’s.
  • Participate and provide technical expertise during CAB meetings
  • Investigate current environment to ensure appropriate configurations have been applied and that redundancy is adequate for business need.
  • Ensure Release Management processes are in place and effective Release Management is delivered.
  • Ensure technical SOP’s, design diagrams and reference architecture is complete and in one place for all elements of the LAN & Perimeter environment.
  • Assist architecture and engineering where necessary in design and build activities and challenge where necessary from a technical perspective.
  • Look for opportunities to improve the technical environment to improve availability
  • Ensure Maersk are getting maximum value out of our current technical environment
  • Where appropriate seek new technical solutions for automation and self-service.
  • Deliver tooling and monitoring enhancements.
  • Compliance review to technical security standards and policy.
  • Maintaining documentation and improving the organization’s retained knowledge
  • Evaluating new technologies/trends and recommending changes. Trialling of agreed/approved new technologies
  • Liaising with project teams to help deliver on-time with a minimum of friction.

Alongside the above, the following represent standard requirements within the role:

Process Management
  • Work to T SOE Service Request governance processes.
  • Follow T SOE Pricing methodology
  • Follow T SOE Project Management Methodology (Prince2)
  • Implementing industry best practices (ITIL) for processes executed by the operations team
  • Participation in Change Advisory Board (CAB) meetings as appropriate
  • Work with third parties to implement technical solutions

Compliance
  • Adhering to all relevant compliance policies and legislation
  • Adhering to all service management standards (ITIL)

We are looking for

Essential Criteria

  • 10+ years of in depth LAN & Perimeter technical knowledge, with Cisco ASA, Anyconnect VPN Skills, HP, Aruba and CheckPoint technology being at the heart of that experience.
  • Well versed with Net designing network complex infrastructure including HLD, LLD.
  • Basic developer/scripting experience: Web-dev & Powershell preferred, working knowledge of developer tools and processes such as API, code versioning, CI/CD pipeline, automated testing
  • Wireshark experience
  • Azure DevOps, Scripting experience into one or more language Python, VBscript, Javascript
  • Hands-on experience in Bluecoat Proxy or ZScaler
  • Proven track record of technical environment improvement
  • Strong stakeholder management
  • Minimum of 10+ years large enterprise experience
  • Previous experience of delivering/managing solutions on a global basis
  • Strong business analysis skills
  • Demonstrable current technical qualifications in required technologies.
  • In addition, a deep understanding of very many of the following; Cisco route/switch/WLAN products, HP & Aruba switches/WLAN, Firewalls esp Checkpoint and ASA, F5 & Kemp Load-balancers, VPNs, QoS, DNS, Infoblox DHCP and IPAM, Microsoft Azure, Windows server, Linux, VMware

Nice To Have
  • A post-graduate degree from a recognized university
  • ITIL V3 or V4 Foundation certified and/or Prince2 certified
  • Algosec Firewall Analyzer and Fireflow experience
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마감 시간: 20-06-2024

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