Quality Consultant

☞ Capgemini

전망: 87

갱신일: 17-05-2024

위치: Mumbai Maharashtra

범주: 컨설팅 / 고객 서비스

산업:

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작업 내용

Quality Assurance |6-10 Years | Bangalore, Mumbai & Pune

Job Description

A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry.

• Extensive experience of process definition and implementation covering various life cycles –

Development / Maintenance / Transformation / Improvement / Innovation

• Perform service contract, SOW, scope statement reviews to gather service, quality, risk and

compliance management requirements

• Building Process awareness in Engagement - Provide necessary process training ,

walkthrough of the processes and templates , assisting in Tools Setup

• Perform periodic audits covering process, quality assurance, compliance, metrics and risk

reviews aligned with customer’s expectations

• Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident

reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etc

Primary Skills

• Monthly reviews and reporting of performance, findings, recommendations, alerts and

inferential analysis to the management

• Ensure readiness of the account project for internal and external audits

Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL,

Agile Service Management

Secondary Skills

• Clear understanding of various IT industry best Standards, frameworks and models ISO 9001,

ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe

• Participate / Conduct focus reviews and deep dive reviews of critical projects

• Knowledge sharing and guidance to team members

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마감 시간: 16-06-2024

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