수평: Other

직업 종류: Full Time, Permanent

경험: 1 - 4 years

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작업 내용

Job Description :


  • minimum 6+ month of B2B
  • Good knowledge of advance MS-Excel
  • Proficiency in preparing reports using MS-excel formula.
    Sound listening and analytical skills.
  • Demonstrated ability to work in a team environment
  • Should be skilled in Call monitoring, Data management, Site management level & Quality monitoring
  • Basic IT know-how i.e. understanding application of Information Technology
  • Structured thought process

Job Responsibilities


  • Listen to B2B lead calls & qualify them as per pre-defined quality parameters applicable to the specified campaign under audit.
  • Coach & mentor executives to help them improve their productivity, quality etc.
  • Identify training & development needs of executives and effectively design & deliver impactful training programs in consultation with delivery & HR team
  • Identify any operational challenges and effectively represent the same with a view to improve internal quality/delivery/operations processes
  • Work closely with other functions with a view to optimize productivity of available resources


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마감 시간: 20-06-2024

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