Urgent Vacancy for Leading Bank for Branch Manager,Branch Administration

작업 내용

• Assist the Vice President / Associate Vice President / Senior Manager / Manager in consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency / accuracy standards and good business processes / judgments.
• Primarily process within the TAT agreed with Country in the SLA and also other functions as requested by the Unit Manager
• Assist the Unit Manager in managing the cost budget allocated to the team by ensuring optimum utilization of available resources, implementation of creative cost-reduction solutions and minimizing wastage.
• Assist in managing the operational risk of the team to avoid operational / reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company / Group.
• Assist the line manager in overseeing the daily operations of the team and contribute towards meeting the teamrsquos objectives.
• Contribute to the development of other Team members by guiding, coaching, motivating, supporting and assisting selected number of Team members.
• Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering Suspicious Transaction Guidelines for Cash Channel Management, Suspicious Money Laundering Transaction Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money Laundering Transactions.
• Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering, check for Sanctioned countries and SR7, acquiring relevant knowledge and training thus, providing support to superiors and subordinates.
• Comply with exceptions for Callback, Signature Verification and Processing in which respective role needs to be performed independently.
• Upholding the Values of the Group and Company at all times
• Assist Vice President / Associate Vice President / Senior Manager/ Manager/ Associate Manager in preparation of KCS / KCSA / KPI as per GOR Policy by providing necessary input thereby ensuring it is completed and submitted in time. All deviations / exceptions known are to be highlighted to the Vice President / Associate Vice President / Senior Manager/ Manager.
• Participate in SLA review / DOI along with the Unit Manager by giving inputs on process / timeliness / volumes etc thereby ensuring completion within the agreed time frame.
• Operations loss to be minimized and brought down to ldquoZerordquo.
  

• Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output.
• Meeting of own performance objectives and contribute in achieving the teamrsquos objectives.
• Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set.
• Coaching selected team members to achieve the desired level of productivity and competency.
• Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management.
• Need to process effectively on 1 primary country and in addition to that getting trained in 2 additional countries as part of cross training and effectively handle 100% of the cross trained process with zero tolerance.
• Complete non-routine assigned task (e.g. testing, BCP) within the set deadline.
  

• Private Banking Operations
  

• Display exemplary conduct and live by the Grouprsquos Values and Code of Conduct.
  

• Any Bachelor Degree with good communication skill.