Position: Operations Manager

Job type: Full Time, Permanent

Experience: 2 - 4 years

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Job content

- Lead the Service Team

- To co-ordinate the audit of the branch

- Ensuring service excellence to enhance portfolio, control retention and better cross sell

Responsibilities :

- Managing Operations and overall functioning of the bank branch.

- Responsible for adherence to all guidelines and regulatory requirements in the branch.

- Cost Management and Cost effectiveness at the branch to ensure profitability, also ensure that the branch adheres to the Know Your Customer (KYC) and Anti Money Laundering (AML) norms at all times.

- Responsible for dealing with External and Internal Auditors and inspections and compliance

- Provide regular updates to the immediate superior as and when required

- Ensure efficient and prompt service to Bank’s clientele.

- Supervise and entrust duties & responsibilities of subordinates to ensure quick disposal of work in both - Credit & Liabilities - verticals in the Branch.

- Conducting business development activities to achieve business targets.

- Supervise and entrust Recovery of Overdue and follow-up of Non-Performing Assets.

- Overall Branch Administration

- Authorization of clearing / cash / transfers

- Generally, supervise and control the work of staff and departments in Branch and issue necessary directions

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Deadline: 20-06-2024

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