Manager - Collections

☞ Bajaj FinServ

View: 106

Update day: 06-05-2024

Location: Tumkur Karnataka

Category: Information Technology Finance / Bank / Stock Legal / Contracts Human Resources Sales

Industry: Financial Services

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Job content

This position is open with Bajaj Finance ltd.”

Job Duties & Key Responsibilities

* Duties and Responsibilities - "• Prefer Candidates with retail Collection experience. • To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned. • Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified. • Ensuring legal guidelines are compiled for entire collection structure in letter and sprits. • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. • Ensure adherence to the Code of Conduct. • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. • Keeping the write off per cent within risk pricing. • Handle customer issues escalations. • Feedback on credit policy based on market conditions. • Approve waivers on PI as per delegation matrix. • Ensuring documented feedback and action taken on all cases in soft buckets. • Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise. • Manage and put support mechanism for legal / police issues. • Ensuring audit queries are complied with ensuring corrective and preventive action. • Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers. • Recruitment of collection officers / area managers. • Constant evaluation of collection officers/area managers."


Required Qualifications and Experience

* "• People Management skills. • Demonstrated success & achievement orientation. • Excellent communication skills. • Negotiation Skills • Strong bias for action & driving results in a high performance environment. • Demonstrated ability to lead from the front. • Excellent relationship skills. • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance. • Exceptionally high motivational levels and needs to be a self starter. • Working knowledge of computers."
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Deadline: 20-06-2024

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