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Manages network infrastructure to ensure availability, recoverability, performance, integrity and suitability through production support and maintenance of existing network and development and implementation of network enhancements
Supports and assists with the implementation, security and support of large multi-site, multi-vendor MPLS network communication environments.

Role

  • Manage medium-sized project/initiatives as an individual contributor with advanced knowledge within discipline, leading a segment of several initiatives or a larger initiative
  • Oversees the installation and support of network communications
  • Works on problems of diverse scope where analysis of situation requires evaluation and judgment
  • Assists in the planning of large scale systems projects and performs complex vendor comparison and cost studies

  • Develop detailed requirements for upgrading existing corporate and MasterCard networks, as well as building network segments in order to facilitate new requirements, technologies and growth.
  • Resolves network communications and operations problems impacting customer or backbone access and performance globally.
  • Participates in telecommunications-related initiatives.
  • Research and develop innovative solutions around unified network solutions.
  • Supports assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation.
  • Resolve IT systems related issues with internal departments and clients. Document and communicate courses of action as appropriate and apply key learning where possible.
  • Perform audit of system logs for any alerts or failure events, including performance monitoring, and make appropriate recommendations
  • Work to meet all agreed Service Levels, recorded through logging of activity and reflected key performance indicators.
  • Identify and document opportunities for improvement in applications and other technical systems used by IM.
  • Continuously review work practices and procedures to identify opportunities to improve efficiency and output with minimal risk to the business - including risk management.

All About You

  • Experience in the following areas: - Networking, including LAN/WAN - Firewalls - wireless - Security and encryption technologies
  • Experience with TCP/IP protocol communications.
  • Broad knowledge of Cisco’s and F5’s product portfolio.
  • Broad knowledge of Project Management methodology and best practices.
  • Knowledge of Network diagnostics, BGP, SNMP, VPN, SSH, MPLS and F5 load balancing technologies.
  • Good understanding of the organizations goals and objectives
  • Self-motivated and directed, with keen attention to detail
  • Team player who is able to prioritise and execute tasks in a high-pressure environment
  • Strong verbal, written communications skills with a self-starter mentality that demonstrates exceptional listening skills (eg; Limited supervision; work may be reviewed for direction and strategy.)

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contactreasonable.accommodation@mastercard.comand identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Deadline: 20-06-2024

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