Officer – Customer Due Diligence Unit

☞ DBS Bank

View: 103

Update day: 23-04-2024

Location: Karur Tamil Nadu

Category: Other

Industry: Banking Financial Services Investment Banking

Position: Not Applicable

Job type: Full-time

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Job content

Job Description

Position Title:Officer – Customer Due Diligence Unit

Department:CBG COO

Rank:Officer

Section: CBG COO AMLKYC and Fraud

Reporting to:Team Manager , Due Diligence Unit, CBG COO , Karur or Pune

Location:Karur

Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?")
  • To complete EWSS alerts checks with complete information
  • To ensure high level governance standards are maintained during the due diligence activities like completing EWSS alerts
  • To ensure alerts are getting closed in defined timeliness and escalation to supervisor in case of delay
  • To serve as the first level escalation point for business, compliance for high-risk alerts generated for customers
Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5)
  • EWSS screening and alert management
  • AML/PEP/Watchlist checks as per AML policy
  • Delivery TAT and Customer satisfaction
  • Complaint management, Data accuracy
  • Productivity
  • Governance & Audit
Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
  • Ensure adherence and execution of EWSS alert management
  • Implement new processes/initiatives which will help in robust checks in customer on-boarding/Due diligence process
  • Ensure all activities related to KYC, PEP, Alert monitoring is adhered with respect to guidelines and completed within agreed SLA/TAT
  • Regulatory guidelines are adhered to as per defined guidelines by LCS and RBI
  • Obtain minimum satisfactory audit rating for the team
  • Ensure and implement BOD & EOD controls on exception activities
  • Outbound call to customers or through branches for KYC/AML checks
  • Internal review to be done to check the hygiene of the process
  • Timely up-dation of process notes for any changes. Ensure team has been trained on the changes on a timely manner
  • Multi-tasking and responses to all stake holders to be done in a timely manner

Required Experience

1] A minimum of 2-3 years’ experience in retail banking with experience of AML/KYC and banking operations.

2] Sound knowledge of KYC, AML and Retail account services guidelines.

Education / Preferred Qualifications

1] Minimum of graduation from recognised university

Core Competencies
  • Processing with eye for detail, data accuracy and good typing skills
  • Good interpersonal and excellent communication skills
  • Effective control measures and governance standards
  • Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
  • Good interpersonal & analytical skills
  • Experience in Name Screening alerts will be an added advantage
Technical Competencies

1] Retail Banking Operations

2] Communication skills

Work Relationship

1] Teamwork & management

2] Stakeholder management

3] Customer experience & joyful banking

Primary Location

India-Tamil Nadu-Karur Main

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Nov 4, 2022, 1:37:28 PM
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Deadline: 07-06-2024

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