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Job content

Job Role:

  • Responsible for monitoring regulatory compliance on existing process across Retail Operations
  • Responsible for defining and documenting the various operational requirements and review set-up / implementation
  • Responsible for documenting every possible areas of risk, ensuring issues/gaps are identified, tracked, reported and resolved/fixed in a timely manner
  • Responsible for coordinating with various teams & departments heads for implementation / closure of various process & activities
  • Provide appropriate recommendations during implementation/set-up of new products, activities & process, keeping compliance & controls as primary focus
  • Set-up controls & checks so as to ensure that there are no breach in compliance
  • Support Compliance team in responding to various requirements from the regulators with regard to Operations activities, post validating the correctness/accuracy of data / response being provided to the regulators
  • Support various Operations units in handling audits and track closure of audit points
  • Basis various audit findings, place required checks & controls and ensure NIL repeat audit observations

Job Requirements:

  • Detailed knowledge on various Retail Asset Products (Consumer & Commercial – PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE, LAS, CC, etc)
  • Exposure to Retail Liability products & related process (CA, SA, TD, etc)
  • Understanding of products like MF, DP, Travel cards, Insurance, etc.
  • Understanding of systems & nuances of these systems in operational activities
  • Knowledge of emerging Industry practices on above mentioned areas
  • Ability to foresee weak areas in new process & activities that needs to be strengthened
  • Should be able to write/assist in drafting new process by articulating the requirement & by coordinating with various stake holders
  • Should be strong in recon & in preparation of different types of reports & MIS
  • Must have minimum of 8 – 10 years’ experience in Retail Operations or relevant experience acquired through a career in Banking with a special reference to Process, Regulatory Compliance & Audit
  • Desirable to have experience in process set-up / improvement, Internal control, Quality control, Compliance monitoring & Reconciliation
  • Should have managed a minimum team of 3 – 4 resources
  • Presentations skills will be an added advantage


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Deadline: 20-06-2024

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