OPS SUPPORT SPEC RTDS

Job content

Overview:
Weatherford is the leading wellbore and production solutions company. Operating in more than 80 countries, the Company answers the challenges of the energy industry with its global talent network of approximately 20,000 team members and 600 locations, which include service, research and development, training, and manufacturing facilities. Visit weatherford.com for more information or connect on LinkedIn, Facebook, Twitter, Instagram, or YouTube.

We’re looking to the future with a clear vision and a strong mission.

Our goal is to address the headwinds facing the industry, revolutionize the oilfield with digital technology, integrated solutions, and world-class talent.

We accept every challenge for the benefit of our Company, our industry, and the world. Our technology leadership delivers solutions that rise to every occasion, supply the best outcomes in each operation, and give power to all customers.

Weatherford offers competitive compensation, a comprehensive benefits program and opportunities for on-going training and career development. VEVRAA Federal Contractor – Priority Referral Requested.

Weatherford is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Responsibilities:
To Provide 24/7 Operation Support in Real Time Drilling Operations while working on rotating shift pattern. Troubleshoot and resolve issues faced by end users in real time within set SLA.

Exhibit thorough knowledge of RTDS software functionality, configuration and usage.

Role / Responsibility-

Provide real time technical support to LWD / MWD and Mud Logging services for Data Storage and

Management from the rig site to office under highly confidential conditions.

Exhibit thorough knowledge of RTDS Software functionality, configuration and usage

Acts as an intermediate level technical specialist. Oversees junior level engineers in day to day task and critical troubleshooting.

Manage and track escalations to higher support levels and escalations to development team

Provide training to customers on RTDV application and functionality.

May require occasional travel to the rig sites for installation of RTDS hardware for new project set up and Client Demo.

Get certified for various Sea Survival courses. (BOSIET / H2S certification)

Manage and track escalations to higher support levels and escalations to development team

Test and configure RTDS Hardware / software utilised for data transmission and aggregation.

Completion of all required training per given time lines

Must understand and comply with all QHSE policies of Weatherford

Skill and Knowledge-

Fair knowledge of WITS/WITSML protocols of data transmission.

Well versed with Drilling Operations, Drilling rig sites work experience ( ML / LWD engineer)

Basic knowledge of networking. IP address/ Firewalls / Proxy Networks.

Ability to work with minimum supervision

Qualification-

Graduate in Petroleum Engineering / Geology

Preferred- Master degree in Petroleum / Geology

Qualifications:
Minimum 2-4+ years related experience - Engineering Degree.