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Hyderabad, Noida, Kanpur, Bangalore, Chennai, and Salem 3-5 years minimum experience Posted 63 days ago Educational Qualifications: Bachelor’s Degree, preferably in computer science, Information Technology or Accounting/Finance
Responsibilities

Serve as second and third-level support for internal ERP system issues, specifically Oracle ERP Cloud.
Create Service Requests, troubleshoot, and coordinate resolution with 3rd party providers like Oracle.
Implement configurations and support business processes in Oracle Fusion application modules.
Ensure users are kept informed of issue status, and the support issue is maintained in Transplace systems.
Track support issues to develop targeted instructional material to reduce support requests and improve usability.
Interact with key business users of the ERP to assess their use of the product and provide suggestions on improved business processes where appropriate.
Work with team members and vendor-provided support and training to implement off-the-shelf solutions where practical.
Monitor rollout of new features and modules in the ERP and develop the appropriate method of training, including in-person, recorded, and digital content, to help ensure a successful implementation.
Regression testing of new versions of application/software.
Create change requests for all setup or configuration alterations.
Scope and gather requirements for new functionality requests.

Requirements

Experience in all financial Cloud modules

Accounts Receivable.
Accounts Payable.
Cash Management.
General Ledger.
Fixed Assets.
SLA (Sub-ledger Accounting).
Experience in Oracle Cloud Reporting tools.
OTBI (Oracle Transactional Business Intelligence).

Knowledge in both functional use of the applications as well as the setup and configuration of the modules.
Technical Experience

Oracle SQL to build Custom reports using OTBI.
Python Programming is a plus.
Unix shell scripting.
OIC (Oracle Integration Cloud) is a plus to Configure & Automate integrations.

Oracle certification is a plus.
Experience in the full life-cycle project, including Requirements, Design, Development, Testing.
Familiarity with concepts, practices, and procedures of Oracle ERP.
Excellent listening and interpersonal skills.
Experience with Oracle Cloud applications (HR, Payroll, Procurement).
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to communicate, interact, and collaborate with others to ensure that all aspects of a task are addressed.
Ability to research systems issues and products as required.
Highly skilled at problem-solving & highly developed analytical skills.
Highly self-motivated, directed, proactive, and well organized.
Keen attention to detail.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
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Deadline: 20-06-2024

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