Package Specialist: Siebel OM

Introduction
As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities
About IBM:

IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Business Unit Introduction:

IBM Global Business Services (GBS) is a vibrant group of Business, Strategy and Technology professionals, designed specifically to be the source of market-leading Industry consulting, Application and Business process management, supported by the industry’s most sophisticated outcome based delivery model, all designed to become the Digital Reinvention partner for leading clients across the world. IBM GBS provides Value-led and Asset-powered end to end solutions with global footprint in over 170 countries and empowers clients to build upon their tremendous heritage in Application Innovation processes and also to transform them for a Cloud, Cognitive and Social centric world.

• You need to perform full life cycle of Siebel application implementation, including requirement definition, design, development, testing and date migration.
• Responsible for analysis of functional and technical requirements for Siebel in collaboration with customer.
• You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment.

• Responsible for assisting selection, implementation, and support of applications using Siebel OM (Order Management), including Siebel OM Automation and/or Siebel OM Product Configuration.
• Update technical document BRM(Business Rules Management) perspective adhere to the standards.
• Perform Unit Testing, System testing and support Integration Testing and UAT(User Acceptance Testing)

Required Technical and Professional Expertise

• Above 6 years work experience, with more than 4 years of hands-on CRM Consulting or Siebel business analysis and configuration experiences.
• Project implementation experiences for enterprise Siebel accounts.
• Industry knowledge in at least one of the key Industries of CRM, i.e. Consumer Goods, Retail, Automotive, Electronic Manufacturing etc.
• Siebel Techno- Consultant with Product, Pricing and Order Management experience in telco project

Preferred Technical and Professional Expertise
NA
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.