PMO Manager

View: 109

Update day: 06-05-2024

Location: Navi Mumbai Maharashtra Mumbai Pune

Category: Consulting / Customer Service Production / Operation

Industry: BPO Call Centre

Position: Operations Manager

Job type: Full Time, Temporary/Contractual

Salary: ₹ 8,00,000 - 18,00,000 P.A.

Experience: 7 - 12 years

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Job content

Roles and Responsibilities

What can you expect?

Manage end-to-end transitions to MMGS from across regions and businesses (Marsh, Guy Carpenter, MMC)
Create transition plans and maintain complete transition documentation to capture and deliver process performance and success criteria
Provide complete transparency and visibility to the senior leadership on the transition journey with risks/issues/challenges being highlighted timely
Follow the organizations transition methodology to successfully transition projects with agreed scope, timelines and quality
Own, govern and enhance the transition methodology along with the Senior Manager India PMO function on a real time basis, as required
Work closely with senior stakeholders in MMGS to drive transitions, projects & change across the organization
High stakeholder management with both onshore and offshore teams throughout the various transition stages
Act as a guide and support lite transitions managed within business functions.
Lead special projects and process improvement initiatives for MMGS.

What is in it for you?

This role has the opportunity

To become the go-to person for all transitions & projects in MMGS
To be seen as an expert in transitions globally by stakeholders from different businesses
To work closely with the rest of the GBPM teams in transformational projects

We will count on you to:

Manage transition opportunities to create new roles and service offerings for MMGS
Take accountability for transitions end-to-end and complete them in time & within budget
Exhibit strong project and process management skills

What you need to have:

Graduation/Post-Graduation
PMP / PRINCE2 certification
7 to 10 years of experience in leading end-to-end process migrations & other transitions, programme management and change management
Experience working with global stakeholders and cultures
Excellent stakeholder management, communication, negotiation and coaching skills

What makes you stand out?

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