Position: Director

Job type: Full-time

Salary: View Detail

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Job content

Role Description
  • Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development
  • Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention
  • Achieve and exceed sales goal & KPIs set by the Manager
  • Provide sound advice to potential and existing customers
  • Coordinate pre-sales and post-sales follow up
  • Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed
  • Create and Conceptualize strategies with senior management
  • Develop policies that will correlate with strategies
  • Set up MIS based processes with the team to ensure timely execution of tasks as per above strategy
  • Define product roadmap
  • Create effective communication workflows
  • Relieve the Principal and Head of Technology of as much of the administrative burden as possible
  • Monitor market trends and provide regular competitor feedbackRequired Skills and Experience:- An Operations cum Sales person with a proven, successful background in sales and operations management with 5-8 years- experience in EdTech space- Excellent Interpersonal, communication & presentation skills- Must be able to thrive in a very fast paced environment- MBA from a premier Institute is a must- Passion to work in a fast-paced start-up- A strong networker & relationship builder, with good and tactful negotiation and pitching skills- Passionate about education- A strategic thinker- Knowledge of business functions- Has strong attention to detail and deliver work that is of a high standard- Possess the ability to prospect and manage senior level relationships. (ref:iimjobs.com)
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Deadline: 20-06-2024

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