Process Associate - (US Process)

☞ The Mentor

View: 101

Update day: 06-05-2024

Location: Nagpur Maharashtra

Category: Houseware

Industry: Legal

Salary: ₹10,000 - ₹15,000 a year

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Job content

Location: Nagpur


Criteria: Minimum HSC, graduation or Post Graduation in any stream.

Good English speaking skills and basic computer knowledge.

Salary: 10K to 15K based on candidate’s profile.

Shifts: Fixed Night shifts

Work Week: Monday to Friday. Saturday and Sunday fixed off.

Job Description:

  • To provide client support and issue resolution via Phone, Chat/ E-Mail and other electronic media.
  • Maintaining and analyzing database
  • To write reports, business correspondence, and procedure manuals
  • Interpret data from various formats.
  • Ability to calculate and use the data for further procedures
  • Maintaining database in an organized manner
  • Working with and in the team.

Interview rounds:

  • HR Interview - Telephonic (100 % conversion Goal)
  • Trainer’s Round - Telephonic (comm skills)
  • Manager’s Round - Telephonic (comm skills and Stability

Requirements

  • Candidate should possess good communication skills
  • All UG/Grad/ PG, Fresher or experienced are eligible
  • BE/ B Tech candidates are also being hired
  • Candidate should possess fair knowledge of internet, Operating Systems, etc.
  • Quick learning ability and implementation skills
  • Confident enough to interact & deal with the clients
  • Should be able to work & excel in a dynamic and changing work environment
  • Excellent inter-personal skills
  • Candidate should be an excellent team player.

Benefits

  • 1 months training.
  • Transport Facility.
  • Other facilities like Insurance and Mediclaim, etc.
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Deadline: 20-06-2024

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