Process Quality/ Associate

☞ Paytm

View: 106

Update day: 17-05-2024

Location: Mysore Karnataka

Category: Quality Assurance / Quality Control

Industry: Transportation Logistics Supply Chain Storage

Position: Not Applicable

Job type: Full-time

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Job content

Job Id- 10279Title: Role – Merchant HelpDesk - Process AssociateAbout Us: Paytm is India’s leading financial services company that offers full-stack payments & financialsolutions to consumers, offline merchants and online platforms. The company is on a mission to bring half abillion Indians into the mainstream economy through payments, commerce, banking, investments, andfinancial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay ShekharSharma.About the role: Candidate has to handle concerns and complaints raised by the merchant day to day basis andmake sure the daily task is being closed within the defined TAT with good merchant experience.Expectations/ Requirements:We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities.The quality assurance specialist’s responsibilities include call audits, developing and implementing quality assurance policies, conducting PKT, certifications, and inspections, identifying process, or product issues, and presenting solutions.To be successful as a quality assurance specialist you should be incredibly thorough and able to help our company maintain the highest quality standards.Languages – English, Hindi and any 1 regional language is mandatoryWhy join us
  • A collaborative output driven program that brings cohesiveness across businesses through technology
  • Improve the average revenue per use by increasing the cross-sell opportunities
  • A solid 360 feedback from your peer teams on your support of their goals
  • Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in aunique position to democratize credit for deserving consumers & merchants – and we are committed to it.India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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Deadline: 01-07-2024

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