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Job Description:

Essential Job Functions

  • Assists in the design of, and develops integrated solutions in accordance with, corporate standards and products.
  • Provides basic technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
  • Assists in the analysis and resolves basic program support deficiencies and conducts testing to enhance performance.
  • Works on projects as assigned; assists in supporting the efforts of technical support staff in the performance of assigned projects.
  • Implements and documents processes and procedures to ensure compliance with standard business practices. Assists in the implementation of training tools and documentation.
  • Provides basic technical consultation on current and proposed systems to other organizations and clients.
  • Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in electrical engineering, computer engineering, computer science, management information systems, systems engineering or related field preferred
  • Three or more years of experience in systems engineering, software engineering, operating systems programming, or naval architecture.
  • Experience working with computer hardware, operating system software and desktop applications with a specific concentration in one or more areas
  • Experience working with one or more structured programming languages
  • Experience working with hardware or software design methods and processes
  • Experience working with design principles and applications

Other Qualifications

  • Basic analytical and creative problem solving skills for creation and testing of software systems
  • Basic organization skills to balance and prioritize work
  • Basic communication skills to provide systems diagnoses and resolution for current systems
  • Basic interpersonal skills to interact with customers, senior level personnel, and team members
  • Ability to work independently and as part of a team
  • Ability to integrate hardware and software systems

Work Environment

  • Office environment
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Deadline: 20-06-2024

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