Posição: Associate/Senior Associate -(Technical)

Tipo de empregos: Full Time, Permanent

Experiência: 1 - 2 years

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Conteúdo do emprego

Duties and Responsibilities -

IBA Identification, Management and Deliverables:

  • Screening of potential IBA s basis fitment and profile
  • Fulfilling of required criteria before profile is sent for enrollment
  • Discrepancy resolution with central support team
  • Daily connect with IBA s recruited and update on KPI s
  • Drive IBA Log in and Talk Time metrics
  • Lead and business generation per business plan shared
  • Dynamic allocation of data basis field requirements in co-ordination with central support team
  • Resolve all IBA system issues and queries with central team where required
  • Maintain IBA activation rates over targets rolled out
  • Ensure communication to IBA s on disbursement and earnings
  • Motivate IBA s to qualify for RR ad grievance addressal
  • Real time co-ordination channel between Sales, IBA and Central support

Systems Understanding Data Analysis:

  • Understanding of CRM lending system, Salesforce.com Finnone is a must
  • Excellent working knowledge of MS Excel Dialer
  • understanding specifically in a decentralized telecalling environ
  • Tracking all important matrix of business on regular basis


Required Qualifications and Experience

  • Should have 1-2 year of Outbound Sales team management experience
  • Prior experience in a sales role in retail lending would be added advantage.
  • Should have collaborative work style to engage with peers colleagues across the company.
  • Excellent Team Management Interpersonal Skills.
  • Exceptionally high motivational levels and need to be a self-starter.
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Data limite: 20-06-2024

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