Assistant Manager - Rural Term Loan
Ver: 106
Dia de atualização: 06-05-2024
Localização: Surendranagar Gujrat
Categoria: Consultoria / Atendimento ao Cliente Produção / Operação
Indústria: Banking
Posição: Associate/Senior Associate -(Technical)
Tipo de empregos: Full Time, Permanent
Experiência: 1 - 2 years
Conteúdo do emprego
Duties and Responsibilities -
IBA Identification, Management and Deliverables:
- Screening of potential IBA s basis fitment and profile
- Fulfilling of required criteria before profile is sent for enrollment
- Discrepancy resolution with central support team
- Daily connect with IBA s recruited and update on KPI s
- Drive IBA Log in and Talk Time metrics
- Lead and business generation per business plan shared
- Dynamic allocation of data basis field requirements in co-ordination with central support team
- Resolve all IBA system issues and queries with central team where required
- Maintain IBA activation rates over targets rolled out
- Ensure communication to IBA s on disbursement and earnings
- Motivate IBA s to qualify for RR ad grievance addressal
- Real time co-ordination channel between Sales, IBA and Central support
Systems Understanding Data Analysis:
- Understanding of CRM lending system, Salesforce.com Finnone is a must
- Excellent working knowledge of MS Excel Dialer
- understanding specifically in a decentralized telecalling environ
- Tracking all important matrix of business on regular basis
Required Qualifications and Experience
- Should have 1-2 year of Outbound Sales team management experience
- Prior experience in a sales role in retail lending would be added advantage.
- Should have collaborative work style to engage with peers colleagues across the company.
- Excellent Team Management Interpersonal Skills.
- Exceptionally high motivational levels and need to be a self-starter.
Data limite: 20-06-2024
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