Banker-Authorizer

☞ IDFC FIRST Bank

Ver: 104

Dia de atualização: 06-05-2024

Localização: Telangana

Categoria: Finanças / Banco / Estoque Vendas

Indústria: Wholesale

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Conteúdo do emprego

Job Description Form

Role/Job Title -

Bank Authorizer

Business -

Retail Banking

Job Purpose

The role entails working towards achievement of CASA build up, in line with branch targets through efficient and cost-effective customer engagement. The role bearer would lead customer service and operations at the designated branch and ensure regulatory requirements.

Roles & Responsibilities

Key / Primary Responsibilities of the Role - List the primary deliverables

"- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP

  • Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
  • Ensure all the customers visiting the branch are delivered superior service
  • Client relationship management and customer services related to retail banking operations
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints"
Secondary Responsibilities - List the deliverables other than primary, but essential for the role

"- Perform audit and ensure compliance to internal and external regulations and guidelines

  • Provide best in-class customer service to become their banking partner of choice
Key Success Metrics

CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets

Qualifications

Graduate -

Any discipline

Post Graduate -

Any discipline

Experience

Minimum Number of Years

  • 6+ years of relevant experience in Banking or allied Business
Industry

  • BFSI
Functional Area

  • Retail Liabilities
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Data limite: 20-06-2024

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