Deputy Manager

☞ Yes Bank

Ver: 116

Dia de atualização: 06-05-2024

Localização: Guwahati Assam

Categoria: Marketing / PR

Indústria: Financial Services

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Conteúdo do emprego

SECTION II: ROLE SUMMARY

The role holder is responsible for acquiring and providing support to the clients in the high octane middle market segment (i.e. Rs. 100-1000 crore turnover), offering them entire suite of bank products.

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Strategic/ Managerial Responsibilities
  • N/A

Core Responsibilities
Revenue Generation
  • Achieve Banks objective in terms of earnings, assets, liabilities, credit quality etc. as per agreed budgets / targets from client relationship across all product groups
Relationship Management
  • Seek and acquire new client relationships by understanding the customers financial needs and provide suitable solutions in terms of providing bank products and services
  • Manage the client relationships by handling activities ranging from identifying clients financial needs, advising, structuring the deal, preparing the terms and conditions and closing the deal
  • Assess banking needs and risks for clients and manage client relationships accordingly to optimize risk-reward for the Bank
Communication/PR of Bank’s products
  • Undertakes brand communication initiatives for designated products
  • Communicates product positioning messaging that differentiates YES Bank’s products in the market
Market Research
  • Illustrates understanding of consumers, competition and current market conditions through primary and secondary research
Credit Appraisal
  • Appraisal of the proposals involving detailed analysis of Income Statement, Balance Sheet, Financial Ratios, Cash Flows, Management Risk, Industry Risk, Economic conditions
Documentation and Compliance
  • To maintain high quality standards of documentation, client communication, process compliance, ongoing basis with product partners / OSD / Risk Management and other Relationship Management group

Self-Management Responsibilities
  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
  • Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
  • Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Risk and Internal Control Responsibilities
  • Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by departmental manager.
  • Executes the established internal control systems and compiles the relevant information for departmental audits, as necessary.

SECTION IV: KEY INTERACTIONS

Key Internal Interactions
Purpose of Interaction

Risk Management
  • For coordinating the ways to mitigate risk involve in a deal Frequency:-Daily

CMS
  • For coordinating on all technology aspects related to Clients interface Frequency:-Daily

CAD
  • For coordinating the issue of FL and understanding the changes needed in CAM Frequency:-Daily

TBG
  • For ensuring that customer have smooth transaction experience Frequency:-Daily

Legal
  • For understanding the legal aspects of the deal and ensure that there is no legal fallout Frequency:-Daily

Key External Interactions
Purpose of Interaction

Customer
  • For understanding the financial needs of the customer and providing suitable solutions Frequency:-Daily




SECTION V: KNOWLEDGE & EXPERIENCE

KNOWLEDGE

Minimum Qualifications
  • Bachelor’s degree in any field
  • Master’s degree in Finance is preferred

Professional Certifications
  • N/A

Language Skills
  • Written and spoken English is essential

EXPERIENCE

Years of Experience
  • A minimum of 0-6 years of relevant experience with at least 0-3 years in a similar role

Nature of
Experience
  • Prior experience in BFSI sector/General industry in Relationship manager’s role

SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS

BEHAVIORAL COMPETENCIES

Core Competencies
Competency Name
Behaviors

  • Customer Focus
  • Listens to and demonstrates an understanding of customers’ stated and unstated needs
  • Delivers customer value through timely and quality execution of tailored customer solutions
  • Develops an understanding of problems and employs existing or new methods to find solutions

  • Professional Entrepreneurship
  • Takes proactive and constructive action at work with little or no direction from others
  • Displays responsibilities for problems, initiatives and tasks that lie within the domain of own role

  • Drive for Results
  • Seeks to understand the rationale for key decisions and understands implication for own role / action
  • Displays a sense of urgency to deliver outcomes as per stated timelines
  • Reacts to challenges by displaying optimistic demeanor

  • Influence and Impact
  • Uses simple persuasion techniques to achieve the desired result / action / commitment from others
  • Responds to stated requirements of internal / external stakeholders by keeping a solution oriented mindset

  • Quality Focus
  • Ensures adherence to quality standards in work / service delivery, identifies opportunity for improvement in routine course of work
  • Adherence to laid down system and procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement

Leadership Competencies
Competency Name
On Behaviors

  • N/A
  • N/A

  • N/A
  • N/A

  • N/A
  • N/A

TECHNICAL COMPETENCIES

Technical Competencies
  • Strong communication skills (Written and verbal)
  • Knowledge of designated products such as Savings Account, Current Account, Term Deposit etc.
  • Ability to understand customer behavior

Minimum Qualifications
  • Bachelor’s degree in any field
  • Master’s degree in Finance is preferred
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Data limite: 20-06-2024

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