IT Monitoring Specialist (Remote/ Work from Home)

☞ Wallethub

Ver: 108

Dia de atualização: 06-05-2024

Localização: Mumbai Maharashtra Bengaluru / Bangalore Karnataka Delhi Union Territories

Categoria: IT - Software

Indústria: Financial Services

Posição: Technical Support Engineer

Tipo de empregos: Full Time, Permanent

Salário: ₹ 7,00,000 - 10,00,000 P.A.

Experiência: 2 - 5 years

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Conteúdo do emprego


Overview


WalletHub, the #1 Personal Finance App in the US and one of Forbes Top 100 Best StartUp Employers for both 2020 and 2021, is seeking hardworking, like-minded individuals to help us disrupt personal finance and make a tangible difference in people’s everyday lives. We’re looking for a highly skilled and motivated IT Monitoring Specialist for a full-time, permanent position.



Responsibilities


The IT Monitoring Specialist is responsible for monitoring website performance and errors as well as notifying the Project Managers and the Engineers whenever there are issues.


Responsibilities include:

  • Monitor website performance using tools such as Sentry, DataDog and Google Analytics
  • Report any new issue to the engineer in charge for that type of error
  • Follow-up with responsible engineers/project managers and ensure all issues are dealt with in an effective and timely manner
  • Track and directly report error status updates and confirm deliveries to project manager
  • Coordinate and execute daily administrative tasks

Requirements


You are the ideal candidate for this job if you have:

  • Bachelors degree
  • Familiarity with Microsoft Office and Google Sheets
  • Ability to follow directions and take initiative when required
  • Excellent communication and organizational skills
  • Ability to manage your own time and never miss a deadline (being organized and punctual)
  • Experience with Jira, Sentry or some other project management software is a plus but not mandatory
  • Experience in software error and performance monitoring (ideally using Sentry, DataDog and Google Analytics) is preferred but not mandatory
  • Willingness to work 55+ hours per week and go the extra mile when needed (weekend work or finishing late when the team needs it)
  • Good English

Our Offer

  • Competitive salary based on skills and prior experience
  • Free training provided
  • Paid overtime
  • Raise and advancement opportunities based on periodic evaluations
  • 100% remote position

Notes

  • Expected work schedule is 55 hours/week (5 days out of 7 - at least one day on the weekend).
  • This position entails a full overlap with US EST business hours.
  • All selected candidates will have to pass a series of tests that focus on their English skills, Excel skills and attention to detail.
  • Although we appreciate your interest in working with us, due to the high number of applications we receive, we will only be able to reply to successful applicants.
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Data limite: 20-06-2024

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