Posição: Customer Support Engineer/Technician

Tipo de empregos: Full Time, Permanent

Salário: ₹ 50,000 - 3,00,000 P.A.

Experiência: 2 - 7 years

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Conteúdo do emprego

We are hiring for the position ofPrinter support Engineer at SriHarikota location

Work Location: SriHarikota

Experience : 2-6 years

Job Description:

1. Candidate should have technical support experience.

2. Should have troubleshooting experience

3. worked into core printer/ copier

4. worked as Field Engg / Service Engg.

5. worked as Printer support engineer.

KeyAccountabilities:
• Maintain & capture all required incident information in the appropriate system; according to the established Technical Guidelines
• Escalate an incident in the appropriate time frames, to the appropriate level & ensure all process requirements are fulfilled
• Manage Knowledge as appropriate; Document and communicate technical information via documentation updates within the Knowledge base systems, targeting the appropriate audience; i.e. Customers & support team members
• Proactively engage in continuous learning, utilizing a Personal Development Plan (PDP), completing and provide feedback on product and related training within required timeframes, to ensure ongoing support of future products and services.

Notice Period: 30 days & Less

Mandatory

EDUCATION : BE, Btech , Diploma in ECE with first class

CERTIFICATION : HP Printer Certificate


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Data limite: 20-06-2024

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