Senior Executive - Operations and Service

☞ Bajaj Finserv

Ver: 101

Dia de atualização: 17-05-2024

Localização: Pondicherry Union Territories

Categoria: Outro

Indústria: Financial Services

Posição: Mid-Senior level

Tipo de empregos: Full-time

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Conteúdo do emprego

Job Purpose“This position is open with Bajaj Finance ltd.”Duties And ResponsibilitiesTo Ensure SLA Delivery for each process
  • To Ensure quality of files processed by the Operations team are within the specified guidelines
  • Achieve Service To Sales Numbers
  • To Ensure all cash management services at the branch are delivered
  • Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
  • Data Analysis & Sharing of best practices with team
  • Ensuring Implementation of Policies & processes
  • Coordination with various HO / Cross functional departments & providing feedback
  • Recruiting and manpower forecast & planning
  • Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction
  • Vendor management (CPV Agencies)
  • Ensuring Compliance & Integrity within the area/region
  • To Support all New Initiatives & functional Projects of the Function
Required Qualifications And ExperienceShould have 3-4 yearsТ experience, and minimum 1 years managing branch operationsShould be a post graduate preferablyShould have collaborative work style to engage with peers & colleagues across the company.Should have excellent communication skills along with strong presentation and data analytics skills.Self-motivated and a self-starter
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Data limite: 01-07-2024

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