Posição: Mid-Senior level

Tipo de empregos: Full-time

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Conteúdo do emprego

Company Description

BB Communication HR&D Pvt. Ltd. is a leading human resource and development firm based in Bhubaneshwar. With a holistic approach to HR solutions, we specialize in bridging the gap between talent and opportunity, shaping the workforce of tomorrow. Our core mission is to optimize manpower resources and drive organizational growth through strategic HR management and talent development initiatives. We offer comprehensive HR solutions designed to meet the diverse needs of modern businesses, from recruitment and selection to training and development.

Role Description

This is a full-time on-site role for a Technical Support Executive. As a Technical Support Executive, you will be responsible for providing customer and technical support to clients, troubleshooting issues, and delivering excellent customer service. Your day-to-day tasks will include analyzing and resolving customer inquiries, ensuring customer satisfaction, and maintaining accurate records of customer interactions.

Qualifications

EDUCATIONAL QUALIFICATION: BCA, B.TECH (CSE)

  • Analytical Skills, Troubleshooting, and Technical Support
  • Customer Support and Customer Service
  • Excellent communication and interpersonal skills
  • Attention to detail and problem-solving abilities
  • Ability to multitask and prioritize tasks
  • Strong organizational and documentation skills
  • Experience in a similar role is a plus
  • Bachelor’s degree in a relevant field
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Data limite: 15-07-2024

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