Virtual Receptionist

Conteúdo do emprego

Job Title: Virtual Reception

Location: Remote

Type: Full-time (38 Hours per week)

Preference: Candidates who understand*PUNJABI*

KV and KT Migration Pty Ltd T/as Vision Overseas Group is a reputable Australian Migration company that specializes in helping individuals and families navigate the complex immigration process. Our team of experienced professionals is committed to providing top-notch service to clients from all over the world.

We are seeking a highly motivated and organised Virtual Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and ensuring a smooth experience for individuals seeking our immigration services. This is a remote, full-time position, offering flexibility and the opportunity to contribute to our mission of making immigration dreams a reality at the comfort of your home.

Duties and Responsibilities:

• Call Handling:Answering incoming calls, screening, and forwarding them as necessary.
• Appointment Scheduling:Scheduling appointments and meetings on behalf of clients or team members.
• Calendar Maintenance:Managing calendars of our migration agents and team members as needed.
• Database Maintenance: Update and maintain client records in our CRM system accurately.
• Administrative Support:Provide general administrative assistance to our migration agents and team members as needed.
• Customer Service:Providing exceptional customer service by addressing inquiries and concerns professionally.
• Email Management:Efficiently managing email correspondence and ensuring timely responses.
• Professional Representation:Representing the organisation in a professional and courteous manner during all interactions.

Qualifications:

• Experience: Previous experience in a customer service or receptionist role is preferred.
• Language Skills: A minimum score of 7 in the IELTS Speaking and Listening test.
• Education: Completion of schooling from the ICSE board is advantageous.
• Communication: Strong verbal and written communication skills.
• Technical Proficiency: Ability to use virtual tools and software for efficient remote work.
• Reliability: Demonstrated reliability and a strong customer-focused approach.

Working Conditions:

• Remote Work Hours:The position involves remote work from 4 am to 12 pm (IST), equivalent to 9 am to 5 pm (AEDT/AEST).
• Home Office:Requires a home office setup with a reliable and high-speed internet connection.

Remuneration Package:

We offer a competitive remuneration package of 1.6 Lakhs per year (₹13.4k per month).

How to Apply:

Interested candidates are invited to submit their resume and a cover letter explaining their qualifications and why they are the ideal candidate for this position. We welcome and encourage candidates of all backgrounds and experiences to apply.

Join us in making immigration dreams come true for our clients. Apply today and become an integral part of our mission!

• P.S:We value English proficiency, and candidates are encouraged to showcase their speaking skills during the application and interview process to demonstrate their ability to communicate effectively in English.