Reservations Assistant

☞ Abad Group of Hotels

View: 103

Update day: 06-05-2024

Location: Ernakulam / Kochi / Cochin Kerala

Category: Executive management Production / Operation

Industry: Hospitality

Position: Entry level

Job type: Full-time

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Job content

Company Description

ABAD Group is a leading business concern headquartered in Cochin, the commercial capital of the state of Kerala. Abad Hotels, a part of ABAD group, owns and operates 14 hotels and resorts in Kerala’s tourism and hospitality sector. The hotels and resorts offer superior facilities and impeccable services in various destinations such as hills, wildlife, backwaters, beaches, heritage, and ayurveda.

Please send your CV to careers@abadhotels.com

Role Description

This is a full-time on-site role for a Reservations Assistant located in Kochi. The Reservations Assistant will be responsible for day-to-day tasks associated with reservations, reserves, customer service, sales, and communication. This includes handling inquiries, managing bookings, confirming reservations, processing payments, and providing exceptional customer service to guests.

Qualifications

  • Strong communication skills and customer service skills
  • Prior experience with reservations and sales
  • Excellent organizational and problem-solving skills
  • Proficient in MS Office Suite and reservation management software
  • Ability to work well under pressure and meet deadlines
  • Knowledge of hospitality industry and local tourist attractions is a plus
  • Bachelor’s degree in Hospitality, Tourism, or related field is preferred
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Deadline: 20-06-2024

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