Sales Counselor

☞ Unacademy

View: 102

Update day: 29-05-2024

Location: Nagpur Maharashtra

Category: Consulting / Customer Service

Industry:

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Job content

Responsibilities:

Walk-in Conversion:
● Engage with walk-in visitors, providing information about our programs and guiding them through the admissions process.
Lead Qualification:
● Assess and qualify potential students based on their educational background, interests, and career goals.
Admissions Guidance: ● Provide detailed information about courses, admission requirements, and career prospects to prospective students.
Application Assistance: ● Assist applicants in completing the admission forms and ensure all required documentation is submitted.
Interviews and Counseling: ● Conduct interviews and counseling sessions to understand the aspirations of prospective students and guide them towards suitable programs. Collaboration with
Academic Departments: ● Work closely with academic departments to stay updated on course details, faculty expertise, and any changes in admission criteria. CRM Management: ● Updateandmaintain accurate records of interactions with prospective students in the Customer Relationship Management (CRM) system. Collaboration: ● Coordinate with the Marketing and Admissions teams to ensure alignment in efforts to attract and convert prospective students. Performance Metrics: ● Meet and exceed individual and team-based admissions targets and Key Performance Indicators (KPIs). Requirements: ● Excellent communication and interpersonal skills. ● Ability to empathise and build rapport with prospective students. ● Strong organisational and time-management abilities. ● Results-driven mindset with a track record of meeting or exceeding admissions targets. ● Adaptability to a dynamic and fast-paced work environment. ● Stay informed about educational trends, monitor competitor activities, and analyse market developments to identify opportunities and challenges. ● Preferred background or familiarity with the Education sector, counselling, or related fields, offering an added advantage in fulfilling the requirements of this role

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Shift:

  • Day shift

Supplemental pay types:

  • Bonus pay
  • Performance bonus

Travel requirement:

  • Travel

Experience:

  • Sales: 1 year (Required)

Work Location: In person

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Deadline: 13-07-2024

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