Sales Engineer

View: 102

Update day: 06-05-2024

Location: Chandigarh Union Territories Ambala Haryana

Category: Sales

Industry: Industrial Equipment Machinery

Position: Sales Executive/Officer

Job type: Full Time, Permanent

Experience: 2 - 5 years

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Job content

The key responsibilities of a Sales Engineer at GIC will be-

Identify the sources, Direct/Website/India mart/ Exhibitions / Social sites / Advertisements/ Tradeshows/Market research/Employees reference.
Cold calling/Personal visits/Handling inward enquires
Understanding requirement from the customer and qualifying the lead.
If Lead qualifies, giving company presentation.
Understand Technical requirement and product requirement from the customer.
Update the leads in CRM (Details like Name, address, bank details, payment term and credit terms.
Submitting sample if required.
If Product is approved by customer, convert the lead to an opportunity & update in CRM.
Take technical approval (Product Demo / Programing).
In case of approval move to RFQ.
In case of loss of opportunity inform to respective stakeholders (commercial Management, Technical-R&D).
Start taking payment follow-up based on payment terms in the PO.
Gather data on available opportunities, competitive environment, competitor activities etc.
Keep an eye on the new development in the market which can have impact on the business.
Maintain good relationships with the customers and handle customer complaints and resolve the issues at the earliest.
Seek Customer feedback regularly and ensure ongoing improvement in handling the customers effectively
Preparing schedule of daily customer visits
Update appointment status in CRM
Attending Quarterly review meeting

The functional/technical abilities required for the role are:

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