Sales Manager - Home Loans

☞ SRI HR & INTEGRATED SERVICES

View: 101

Update day: 28-05-2024

Location: Cuddalore Tamil Nadu

Category: Sales

Industry: Insurance

Position: Entry level

Job type: Full-time

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Job content

Dear Candidate,

Greetings of the day!

We are Hiring forSales Manager
  • Responsible for establishing the Piramal brand and for managing the sales and business
development targets for an assigned portfolio with a focus on affordable/mass affluent segment in

the assigned location from the open market, channels, and developer relationships.
  • Responsible for listening to the customer and cross-selling products that meet the consumers
unmet needs
  • End-to-end customer management inquiry to disbursement. Be knowledgeable about the
the product portfolio, features, processing fees et al and guide customer through the same as

Required
  • Responsible for channel empanelment, customer acquisition, and cultivating relationships
  • Ensure adherence to all compliance-related responsibilities e.g. customer KYC
  • Adherence to the organization’s policies and procedures and compliance with legal and
regulatory requirements

Housing Finance

Band G2/G3

Internal Use--Confidential

Continued
  • Responsible for ensuring the proper completion of the files within the timeline as per the company checklist
  • Responsible for ensuring the proper closure of disbursement documentation within the timeline
  • Coordinate with internal teams and customers for any post disbursement issues
  • Provide market feedback on product offerings based on customer feedback
  • Ensure that all customer documentation is maintained in the prescribed format and transfer of documents
is done safely and seamlessly
  • Support collections team in assessing delinquency
  • Responsible for activation, training, and development of channels and release of channel payments on time
  • Responsible for communicating the reasons for rejection to the customer whose file has been rejected
  • Collaborate with the Operations team for resolving PDD (Post disbursal document) issues
  • The incumbent is required to have a good knowledge and understanding of the local affordable / mass
affluent markets and PMAY
  • Willingness to adapt to digital tools and processes
Disbursement Value and numbers

High Yield

Channel Activation

Sourcing Quality

Audit Scores

Learning and Development of self and channel

Customer Service

Insurance cross-sell, fee collection

Core Competencies

Key Performance Indicators:

Execution Delivery

Result-oriented ensures operational excellence in areas of responsibility and delivers the best results. Takes active

ownership of problems and provide timely and result-focused solutions. Remains outcome-driven.

Accountability

Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for

any dependencies with cross-functional teams.

Collaboration

Fosters a culture of trust, collaboration, and support. Works collaboratively both within ones own function and

Across Functions To Achieve The Company’s Goals.

Effective Communication

Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides

feedback.

Customer Service Orientation

Develops and maintains strong external and internal customer relationships byidentifying and anticipating customer needs and responding to them by maintaining long-term relationships.

Regards,

HR Team

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Deadline: 12-07-2024

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