Senior Executive/ Assistant Manager IT (R&D Pharma)

Job content

Roles and Responsibilities

• Support and maintain the company ERP application, coordinate with Vendor for any issues.
• Integration of Biometric access control system with cloud-based ERP system
• All Telephone and its extension connections, Broadband/ Internet connections
• All Technically required software installation, maintenance, and inventory managements of all IT items
• IQ/OQ/PQ of IT related installations and software
• Maintain the server rooms, servers & storage, network, and complete IT setup for maximum up-time.
• Maintain end users systems & devices like printers, UPS, biometric / face scanning attendance machine, attendance software and assure maximum up-time.
• Responsible for the complete IT security / Data security / Cyber security and data protection.
• Maintain the Antivirus solutions for maximum up-time.
• Take regular data backup and do periodic restoration testing.
• Provide IT support to office users, monitor their day-to-day calls and work on escalations.
• Remain up to date on latest IT trends and technology, latest IT solutions available in industry and propose suitable solutions for the organization to the higher management.
• Remain up to date on latest IT security treats / vulnerabilities to understand the impact and protect organizational IT setup to secure from those treats / vulnerabilities.
• Maintain the IT Asset records up to date with users undertaking.
• Make MIS reports and submit on the required regular intervals.
• Track IT incidents and create corrective & preventive action plan.
• Find and fix the root cause issues in the overall IT setup for smooth IT operations.
• Evaluate new IT solutions and propose for business benefits.
• Implement and maintain the Active Directory policies for users / data / security / process controls, Email setups with complete security, check and controls.
• Track & maintain timely renewal of IT support contracts and coordinate with IT vendors.
• Maintain Video & Audio-conferencing solution for best business utilization, seamless user experience and maximum uptime.
• Monitor and improve current processes, develop, and implement new SOPs.
• Responsible for Computer Systems Validation (wherever required) and maintain the records.
• Face regulatory audits from IT side, responsible to implement regulatory processes and maintain the regulatory records.
• Experienced handling on CBO, SAP software
• Experience in Firewall and Trouble shoot.
• Experience on CCTV monitoring, Access control monitoring, Analytical Instrument software handling.
• Good knowledge in Outlook & Teams or any other Microsoft product
• Knowledge on web developing
• Hands on experience in Cloud base automation.

Desired Candidate Profile

Candidate with experience in pharmaceutical company, Pharmaceutical R&D, Pharmaceutical Contract Research Organization (CRO).

Candidates having experience in USFDA approved pharmaceutical company, WHO GMP approved pharmaceutical company, Pharmaceutical CRO will be preferred.

Salary: As per Industry standard

Industry: Pharma / Biotech / Clinical Research

Functional Area: Information Technology

Role Category: Information Technology

Role: Sr. Executive/ Assistant. Manager IT

Employment Type: Permanent Job, Full Time

Education-

BE/ B. Tech in IT

NIT/IIT Candidates with experience most preferable

Perks and Benefits

Best In the Industry