Senior Executive-order To Cash Finance-Collection Specialist-US Proces

Vision

• To acquire and maintain global leadership position in chosen areas of businesses
• To continuously create new opportunities for growth in our strategic businesses
• To be among the top 10 most admired companies to work for
• To continuously achieve a return on invested capital of at least 10 points higher than the cost of capital.

Our Promise

We will, with utmost care for the environment and society, continue to enhance value for our customer by providing innovative products and economically efficient solutions; and for our stakeholders through growth, cost effectiveness and wise investment of resources.

Kindly refer www.jubl.com for more information about organization.

The Accounts Receivable Coordinator is responsible to perform duties to collect receipts from delinquent customers, working within the limits of standard or accepted practice.

Designation and Job :

Executive/Senior Executive

Level :

A3/A4

Business Unit :

Jubilant Business Services Limited

Function :

Order To Cash-Finance

Country :

India

Work Location :

Greater Noida

Reporting Manager:

O2C Process Lead

Manager’s Manager:

O2C Senior Manager

Shift Time

Night Shift ( 6PM- 3AM)

Cab Facility

Yes

;;;;;;;;;;;;;Accountabilities ;;;;;;;;;;;;;;;;;;;;;;;;;;;Scope of work

Processing

• Contact customers regarding delinquent accounts; Send collection letters or other correspondence as required, and make follow up telephone calls, documenting all collection activities;
• Set up payment agreements with customers based on established guidelines and track compliance, communicating with non-compliant customers and recommending next level of collection action as required;
• Contact customers or pharmacies or doctors as the case may be to assist them in resolving outstanding issues or to gather additional information required to resolve discrepancies in accounts;
• Create and maintain spreadsheets relating to outstanding balances and payments received; Ensure that balances are updated upon receipt of payments; Submit spreadsheet to management for periodic review; Prepare and distribute periodic standardized reports;
• Provide support to Accounting department, performing special projects as requested;
• Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements; Notify supervision of unusual equipment or operating problems and the need for additional material and supplies;
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines;
• Perform other related duties as assigned;

Training and development

• Taking active participation in the training program during migration of processes and ensuring management of Standard operating procedures ensuring preparation and updates as per scheduled timings.
• Participate in Corporate training and development programs on a regular basis as assigned or self-nominated

Issue Resolution

• Ensuring issue resolution working closely with Procurement, Business Operations and Supplier to get timely resolution of issues e.g. invoice charges, quantity, rate, PO compliance, tax applicability, GRN creation, quality clearance etc.
• Track all invoices that have issues, manage aged GRN’s and supplier invoice aging not processed for payment and proactively report issues

Continuous Improvement

• Participating in ideation process within the organization and ensuring processes are consistently improved by bring in fresh perspective and improving efficiencies

External Interfaces

Internal Interfaces

Customers

Sales, Business Units/Ops, Accounting, SSC, Quality

Education Qualification(Highest )

with Target Institute(s)

• Graduate / Post Graduate in Accountancy

Desired Certifications :

• Lean/Yellow Belt, White-Belt

Experience Range :

• 4 Years-6 Years

Desirable experience :

• Understanding of Shared Services and experience working for North America processes
• Transition experience will be handy

;;; Skills

Description

Proficiency Level

(General Awareness; Working Knowledge; Functional Expert, Mastery )

Functional Skills

• SAP Understanding and Pharma/Manufacturing experience will come handy

Working Knowledge

Behavioral
Skills

• Team Work
• Excellent verbal and written communication skills
• Detail oriented and multi-tasking skills
• Customer focused and team oriented
• Open to working in Shifts i.e. US Shifts starting from 6pm onwards until 3am.

Working Knowledge

• General Awareness: Knows the fundamental or general understanding of concepts.
• Working Knowledge: Has broad / working knowledge of the subject. Candidate should use these concept in day to day practices.
• Functional Expert:Candidate is certified functional expert with strong knowledge on concepts.
• Mastery:Candidate is subject matter expert and has command over the subject/ concepts.