Service Delivery Ambassador - Cash

☞ Ratnakar Bank

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Update day: 06-05-2024

Location: Kolkata West Bengal

Category: IT - Hardware / Networking Information Technology

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Service Delivery Ambassador - Cash - Budge Budge(Job Number: 19072021060915)
Description


Job Description - Service Delivery Ambassador - Cash

Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance

Branch Operations, Compliance & Risk Management:
  • Customer identification through signature verification and recommended ID proofs before executing a customer’s transaction
  • Ensure customer calling through BM / BOM for all transactions as per customer calling norms in circulars or operations manual
  • Report all deviations or suspicious transactions to BM / BOM
  • Record movement of all inventories & deliverables in relevant registers and signing off closing stock of all inventories & deliverables jointly with BOM in relevant registers
  • Send all requests received from customers for processing
  • Proper filing of all vouchers and other requests to relevant files
Sales & Business Developments
  • Achieve Cross sell Targets (LI+GI, Bill Pay, Mobile Banking, Internet Banking)
  • Achieve FD Value Target
  • Generate leads for cross sell products like asset products, fee products, demat, et
  • Maintain & grow the relationship of mapped customers
Capability Building:
  • Completion of Training Programme
  • Certifications, as applicable - AMFI, IRDA and NCFM certifications
  • Continuous knowledge up gradation through self-learning and going through circulars relevant for the desk being handled by Operations
Audit & Compliance:
  • Adherence to Audit & Compliance work area
  • Availability of all relevant brochures and forms for customers at desk

Any Graduate with minimum aggregate of 50%


Work Locations:|Budge Budge Rbl Bank Ltd. Shubham Building, 523/2/1 & 523/2/2, M.G.Road, Chowrasta, Budge Budge Road Kolkata Kolkata 700137
Job Posting: Jul 20, 2021 | Unposting Date:|Jul 25, 2021
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Deadline: 20-06-2024

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