ServiceNow- PM

☞ Advance Solutions

View: 101

Update day: 06-05-2024

Location: Jalandhar Punjab Pune Maharashtra Delhi Union Territories

Category: IT - Software

Industry: IT Services & Consulting

Position: Project Manager-IT/Software

Job type: Full Time, Permanent

Experience: 2 - 7 years

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Job content

Roles and Responsibilities

Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed

Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules

Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances

Perform CMDB/Asset implementations and transition enterprise-wide CIs/Assets from legacy solutions to Service Now while validating existing CMDB requirements against industry and IT best practices

Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and API’s

Perform audits to ensure compliance requirements are met & remediation actions are taken as needed

Work with ServiceNow vendors on projects and ongoing support

Qualifications:

 To be successful in this role you have:

Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional

Knowledge of Service-now custom Application Design & Development.

Hands-on design, development, testing, and deployment experience

Experience CMDB/Asset implementation from legacy solutions to ServiceNow using industry and IT best practices.

Experience on additional modules ITOM, HR, CSM, ITBM, Portal (at least 1-2 module experience).



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Deadline: 20-06-2024

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