Site Reliability Engineering- Lead Engineer

FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

Job Summary

• Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM).
• Expertise in DevOps technologies like Jenkins, Git , Ansible
• Programming experience in Java.

Job Description

The Opportunity

“The Site Reliability Engineering group is a global team responsible for providing 24x7 operational support of the company’s Cloud, SaaS, ASP and hosted solutions. Those who excel in this role have the willingness and ability to jump in and learn new technologies as well as move between them quickly. We attract engineers with exceptional diagnostic and problem solving skills. You’ll have an opportunity to work with a diverse set of technologies and resolve incidents that can span a wide breadth of technical challenges.”– Sr Director, Site Reliability Engineering

What You’ll Contribute

• As a generalist, support the full stack of Public Cloud, Private Cloud and hosted web-based applications.
• Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures.
• Drive incidents to resolution.
• Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.

What We’re Seeking

• Intermediate to advanced RedHat Enterprise Linux (RHEL) experience.
• Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). Outsystems a plus.
• Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
• Working knowledge of LDAP design, implementation and networking.
• Knowledge and experience administering multi-platform operating system environments (Windows and LINUX).
• Working knowledge of Storage Management Solutions (SAN, NAS, etc.).
• Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. Hands-on knowledge of load balancers and firewalls desired.
• Familiarity with ITIL standards and technologies (ServiceNow)
• Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus.

Our Offer to You

• A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Highly competitive compensation and rewards.
• Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
• Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
• Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you– who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at www.fico.com/Careers

FICO values the benefit that diversity and a culture of inclusion bring to our workplace. We are an equal employment opportunity and affirmative action employer and we’re proud to offer employment and advancement opportunities to all applicants without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.