Software Engineering

Job content

Description

/ Primary Responsibilities

• Responsible for innovation and end-to-end launch of products.
• Collaborates with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Turns data insights into products with actionable outcomes to the ultimate customer.
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Develops, owns, and executes product roadmap.
• Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
• Partners with sales departments to define the user experience for internal GCS users, including support and monitoring.
• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Leads the product functional design process based on an intimate knowledge of the users and technology.
• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• Bachelor’s degree and 4 years of product or project development experience
• 8-12 years’ experience in the IT industry including at least 1 year of experience in Product Management and/or Product Development
• Proven track record of delivering data driven solutions with a customer-first mindset
• Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
• Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
• Experience with procurement, expense management, and treasury businesses and processes
• Balance of technical knowledge and business acumen
• Customer first, ABCD thinking mind set
• Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, and personal accountability
  

Knowledge

• Possess the business acumen required to ensure that goals, scope, and product domain knowledge is shared and understood by everyone on the team as well as possible
• Familiar with common development design patterns or technologies such as Service oriented environments, Microservices, APIs, etc.
• Knowledge of transformation strategic direction
• Familiarity with customer-centered techniques including user research, UX and UI trends, design thinking, lean startup, customer journey and user story mapping.
• Familiarity with end to end product concepts including brand management, marketing, prospecting, account opening, enrollment, fulfillment, and servicing.
• Familiarity with end to end product development concepts including risk, audit, controls, and legal and compliance
• Knowledge of Cucumber, Selenium, Gherkin is a plus
• Experience in Wealth Management / BFSI domain related projects is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.