Specialist Technical Writer - Roche Information Solutions (RIS)

Who We Are

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity

• Develop customer facing professional documentation for the products and content developed.

• Develop materials to document operational end-to-end process flows.

• Content needs to be error-free, structured, simple, easy-to-understand and plagiarism-free.

• Ownership of the complete documentation process.

• Develop and organize training materials, visual aids, and other materials

• Maintain Master Document Control Listing and ensure compliance with documentation

• procedures

• Provide research assistance to management and assist with other projects on an as needed

• Train and mentor team members

• Planned, controlled and directed the document control functions

• Experience in using Schema ST4 content management system

• Recruit employees; assign, direct, and evaluate their work; and oversee the documentation and maintenance of staff competence.

• 10+ years of proven track record for writing and managing end to end documentation in software development environment (preferably in data visualization and analytics products).

• Hands on current role with excellent technical and content writing skills.

• Experience in managing documentation process and documentation controls across the organization.

• Strong experience in Microsoft word.

• Strong verbal and written communication skills

• Flexibility and ability to work in a fast-paced, rapidly growing startup-like environment

• Ability to work with globally distributed and multi-cultural teams.

• Knowledge of Internationalization, translation process & tools like SDL Passolo & Trados

• Experience of working in Healthcare or Clinical Laboratory domain

• High proficiency in English language - both verbal and written.

• Experience in managing document revisions for multiple versions and in multiple languages

• Strong knowledge of processes, writing principles, and style guides.

• Strong team player with good communication, organization, and interpersonal skills.

• Strong analytical skills with the ability to plan, prioritize, and respond to changes quickly based on documented results and metrics.

Education

• Bachelor’s degree in Computer Science/Engineering/Masters in business administration or equivalent or Master’s degree desired but not mandatory.

Preferred

• Masters of Science (MS) degree in relevant area of study is preferred.

• Experience in testing business intelligence/analytics applications or software for multi-tenant enterprise SaaS applications is a big plus

• Knowledge of Document Management and document capture/image capture systems

• Experience with Microsoft word

• Proven ability to learn new technologies quickly and thoroughly.

• Experience in the healthcare business/industry considered a big plus

Mindset

You will be expected to demonstrate the We@RD dimensions and help evolve the functions culture beliefs and bring We@RocheDiagnostics to life, as part of the TransformD journey. The dimensions are:

• We are passionate about our customers and patients

• We radically simplify

• We trust, collaborate & have fun

• We ALL lead

• We experiment & learn

Are you ready to apply? We want someone who thinks beyond the job offered - someone who knows that this position can be a unique opportunity to shape the future of Diagnostics.