Sr. Manager - Healthcare / Lifesciences - Netscribes

Job content

About Netscribes

Netscribes helps some of the worlds largest firms stay future-ready and accelerate business growth with strategic data and insight solutions. Our expertise lies in transforming data into actionable insights through best-in-class research, analytics, and content. Founded in 2000, today we are a 1000+ member team that serves many Fortune 500 companies, as well as high-growth start-ups in key sectors such as technology, media and information, eCommerce, healthcare, financial services, market research, and consulting.

Our clients are spread across US, Europe, Asia Pacific and India and our delivery centers are in Mumbai, Kolkata and Gurgaon. We have been funded by several global investors since inception, and are currently backed by Helix Investments, a US based private equity fund. To know more, visit www.netscribes.com.

Roles and Responsibilities

1. Client delivery and project management

• Responsible for end-to-end project management and client delivery
• Ensure client satisfaction by providing high-quality client deliverables with actionable insights
• Manage multiple client engagements at any given time and work hands-on on client projects
• Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research)

2. Client communication and account management

• Lead client communication independently throughout project lifecycle
• Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

3. Healthcare capability development and People management

• Play an active role in growing the Healthcare capability at NS to the next level
• Work closely with the sales team; develop relevant solutions and pitches for prospects; lead proposal discussions with clients (when required), help close deals
• Recruitment, training, mentoring, expanding capabilities in healthcare domain

Desired Candidate Profile

This is a middle management role and we are looking for individuals who are motivated to build and expand capabilities and business in the Healthcare sector and are willing to take ownership of client relationships and project delivery. Core responsibility will be to work hands-on and execute client projects. Over time, this role can lead to a leadership position, based on performance.

• Extensive research (market intelligence) experience especially in the Pharma domain
• Strong project management and team management skills. Hands-on ability to execute projects
• Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable)
• Experience of leading a Life Sciences / Healthcare research team a plus
• 9 - 13 years of experience