Standard Chartered GBS hiring For Business Development Manager- Delhi

Job content

Roles and Responsibilities

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

JOB PURPOSE
The purpose of the role is to:
• Meet the business objectives initiated by the respective country Priority Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

KEY RESPONSIBILITIES
Business Drivers:
• Achieve personal sales target
• Segment focus, customer focussed needs-based selling
• Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product

Customer Experience:
• Operational quality - Error free customer application & documentation
• Responsive and responsible selling
• Practice appropriate sales and marketing skill
• Ensure nil Customer complaints

Risk Assurance:
• Conduct CDD, MLP & TCF diligently
• Zero tolerance Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

KEY DIMENSIONS:
• Customers : New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandated by the bank
• Business Targets : As mentioned in Job Objective

Desired Candidate Profile

KNOWLEDGE/SKILLS/EXPERIENCE:
• Must be a graduate. MBAs would be an advantage
• Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and Savings Accounts would be preferred
• Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
• Good knowledge of the selected market and customer segments would be an advantage
• Strong communication and negotiation skills with the ability to influence outcomes
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Perks and Benefits