Position: Client Servicing/Key Account Manager

Job type: Full Time, Permanent

Experience: 10 - 17 years

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Job content

Roles and Responsibilities

  • Primary focus on Revenue Growth from the handled portfolio.
  • Achieves new business & customer retention goals by leading & controlling a structured negotiation process to secure the best terms for Ecom express & the Customer
  • Identifying new business opportunities, Up Selling / Cross Selling.
  • Initiates & leads the design and development of tailored solutions that supports unique customer requirements
  • Engagement in Reconciliation / Payments / DSO.
  • Working towards minimizing the debits.
  • Billing and payment collection


Desired Candidate Profile

Essential

10+ Years in Client Servicing/ Customer Facing function of a reputed logistics

Preferred

  • Skills, experience & knowledge of modern business methods and controls in logistics industry.
  • Experience in managing customer experience

Team Management



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Deadline: 20-06-2024

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