Team Leader - Medical Scribe Department

☞ Sri Sai Overseas Recruitments

View: 99

Update day: 29-04-2024

Location: Mohali Punjab

Category: Health / Medical Care

Industry: Staffing Recruiting

Position: Associate

Job type: Full-time

Salary: ₹500,000 - ₹700,000

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Job content

Position Overview

As a Team Leader in our Medical Scribe Department, you will play a crucial role in ensuring the delivery of exceptional medical scribing services. You will lead a team of medical scribes, fostering a collaborative and efficient work environment, and maintaining the highest quality standards. This is an office-based position with regular night shifts.

Key Qualifications

  • A minimum of 3-4 years of experience in the field of Medical Scribing.
  • Proficiency in scribing for a wide range of medical specialists.
  • Exceptional leadership and team management skills.
  • Strong interpersonal and communication skills.
  • Ability to influence and convince team members effectively.
  • A commitment to meeting and exceeding organizational expectations.
  • Key Responsibilities:
  • Team Leadership: Lead and mentor a team of medical scribes, providing guidance, support, and training to ensure they meet quality and productivity standards.
  • Quality Assurance: Monitor and review the documentation produced by the team to ensure accuracy, completeness, and compliance with industry standards.
  • Performance Management: Develop, track, and manage performance goals for team members, conducting regular performance evaluations and feedback sessions.
  • Process Improvement: Identify opportunities for process improvement and work closely with the management team to implement changes that enhance efficiency and quality.
  • Client Interaction: Engage with clients and healthcare specialists to address queries, provide assistance, and resolve issues when necessary.

Key Performance Indicators

  • Quality Metrics: Maintain a consistently high standard of accuracy and completeness in medical documentation produced by the team.
  • Productivity: Ensure that the team meets or exceeds established productivity targets.
  • Team Satisfaction: Measure and improve team satisfaction and engagement levels
  • through regular feedback and support.
  • Client Satisfaction: Monitor and enhance client satisfaction by addressing client inquiries
  • and issues promptly.
  • Process Efficiency: Implement process improvements that lead to increased operational
  • efficiency and reduced error rates.
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Deadline: 13-06-2024

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