Team Leader, Operations - Title Search ( Salem )

View: 106

Update day: 06-05-2024

Location: Salem Tamil Nadu

Category: Consulting / Customer Service Production / Operation

Industry: BPO Call Centre

Position: Team Leader -(NonTechnical)

Job type: Full Time, Permanent

Experience: 5 - 9 years

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Job content

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We are looking for a Team Leader, Operations for managing our Title Team. This position is based out of Salem Office.

Roles and Responsibilities

Job Brief

Avanze Technologies is hiring for the position of Team Leader for Title Search and Typing teams with prior work experience of at least 5 years.

Candidate Profile

Minimum 5+ years of experience in Title Search Projects
Must have complete knowledge of One Owner, Two Owner & Full Search
Must be an expert in online searches using public websites such as NETR Online and other title plants such as Tapestry, Data Trace & Title Point
Must be willing to handle both Search and Typing Teams
Should have handled min 10 to 15 Analysts
Should co-ordinate with field abstractors
Strong verbal and written communication skills
Ability to handle emails and customer queries in a prompt manner
Knowledge of Excel & PowerPoint
Ability to work in environment demanding high pace of working
Willing to work in rotational shifts
Should be able to solve team/work related issues independently
Education: Any graduate/postgraduate in any specialization, diploma in any specialization

Responsibilities

Responsible for leading, mentoring & monitoring the performance of Title Processor and Typing team members to ensure efficiency in process operations and meeting of individual targets w.r.t productivity and quality
Handle weekly team reviews
Lead the teams and provide necessary guidance and training as and when required
Interview shall be telephonic
Spot offers possible
Candidates available to work from home with their own computers and internet preferred

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