Tech Support Associate

☞ XAVIER TECHKERS

View: 111

Update day: 06-05-2024

Location: Jamshedpur Jharkhand

Category: IT - Software Information Technology

Industry:

Salary: ₹20,000 - ₹30,000 a month

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Job content

Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Skills required:

  • Customer service
  • Product knowledge/Market knowledge
  • Problem solving
  • Documentation skill
  • Listening & Resolving conflict
  • Multi-tasking

Qualification : -

  • Minimum 12th pass,
  • Graduation (any stream)
  • Good knowledge of English,
  • Freshers are also Welcomed

Job Types: Full-time, Fresher, Walk-In

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food allowance
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Fixed shift
  • Flexible shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekends

Supplemental Pay:

  • Commission pay
  • Joining bonus
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

COVID-19 considerations:
Every one need to follow corona guidelines, i.e. wear mask, carry sanitizer, and maintain social distance.

Education:

  • Higher Secondary(12th Pass) (Required)

Work Remotely:

  • No

Speak with the employer
+91 7091252931

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Deadline: 20-06-2024

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