Tele Sales Executive - Malayalam

☞ KnocTowl Technologies Pvt. Ltd.

View: 103

Update day: 06-05-2024

Location: Ernakulam / Kochi / Cochin Kerala

Category: Sales

Industry: Education Training

Position: Sales Executive/Officer

Job type: Full Time, Permanent

Salary: ₹ 1,50,000 - 2,75,000 P.A.

Experience: 1 - 4 years

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Job content

Roles and Responsibilities


Cold Calling and selling our products to interested students

Ability to handle target based pressure situations

Curious learner with ability to adapt to the culture of the organisation

Professional approach in answering phone calls

Responding promptly to all user enquiries

Good convincing skills on call with ability to sell and achieve assigned targets

Manage end to end sales cycle with regards to users on the platform

Maintaining records of transactions, interactions, comments and complaints

Provide necessary after sales support to users over call, WhatsApp messages and emails

Engage in appropriate and timely follow ups

Escalate unresolved queries to respective departments for accurate redressal

Ability to share feedback with respective departments for product or offering enhancement


Desired Candidate Profile


Must have minimum 1 year of experience in Telesales, Sales, etc

Extremely proficient in Malayalam and English

Familiarity with online payment methods (Paytm/Google Pay/Phone Pe/UPI etc.)

Knowledge of State and Central Government exams or preferably preparing for any of such exam

Good listening and problem solving skills

Creative bent of mind

Highly motivated individual with a go getter attitude towards work




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Deadline: 20-06-2024

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