Vmware/Windows

Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Role and Responsibilities
As an Automic Workload Automation Administrator you are responsible to design, install, administer, and optimize overall control of a Automic Infrastructure. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) and Process Compliance and perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

Responsibilities

• Act as the central communication point for Design, Maintain and Communicate the service support plans in Automic Workload Automation
• Communicate the business impact of major incidents and prioritize based on business impact to the client.
• Assess the impact of changes to systems, applications, and infrastructure to determine requirements.
• Troubleshooting issues with Automic Scheduler, Agents, and other connectivity to 3rd party applications.
• Performing patching and version upgrades.
• User creation and access control mechanism for various types of users in Automic.

Required Technical and Professional Expertise

• Administration of Automic workload automation infrastructure.
• Installing, Maintenance and Decommission of Automic Master and Agents for different environments.
• Managing Database of master like creating tables, running reports by using SELECT and fetching important SOX Audit reports for a given time frame.
• Users creation and their roles and responsibilities assignation.
• Experience on both Unix and Windows environment for master and agent.
• Creation/Installation of Standard/Oracle/FTP/RAC -HA/REST API Web service agents in Application Automation Engine
• Master or Agent debugging- checking logins/backend logs/Troubleshoot errors and sending logs to CA Broadcom support vendor for further analysis and support on issue.
• Job Failure Analysis- Checking out files for jobs/comments/Job status update to clients.
• Resolutions of launch errors for business critical Automic master/automation engines.
• Developing Workload objects like jobs, process flow, calendars etc., and their flow management.
• Creating Jobs/Process flows/calendars/schedules/notifications/conditions etc.,
• Monitoring of Job flows and their issues.
• Setup of alert and notification mechanisms for application.

Preferred Technical and Professional Expertise

• Experience in high availability environment and alignment to process (ITIL)
• Experience in integration of Automic with monitoring tools.
• Expertise in migrating jobs from another scheduler to Automic workload automation.
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.